Normal view
MARC view
Entry Topical Term
001 - CONTROL NUMBER
- control field: 2434
003 - CONTROL NUMBER IDENTIFIER
- control field: OSt
005 - DATE AND TIME OF LATEST TRANSACTION
- control field: 20111226122530.0
008 - FIXED-LENGTH DATA ELEMENTS
- fixed length control field: 111226|||a|||||| | ||| d
040 ## - CATALOGING SOURCE
- Original cataloging agency: OSt
- Transcribing agency: OSt
150 ## - HEADING--TOPICAL TERM
- Topical term or geographic name as entry element: Returning goods
670 ## - SOURCE DATA FOUND
- Source citation: Work cat.: (OSt)726: Brock, David 2432, Aftersales management: creating a successful aftersales strategy to reduce costs, improve customer service and increase sales, 2010