What the customer wants you to know : how everybody needs to think differently about sales / Ram Charan.
Material type: TextPublication details: Gurgaon : Portfolio, Penguin Random House India, 2008, c2007.Description: 178 p. : ill. ; 21 cmISBN:- 9780143065685
- 658.85 22 CHA
- HF5438.4 .C43 2007
Contents:
The problem with sales --
Fixing the broken sales process --
How to become your customer's trusted partner --
The value account plan --
Developing the value creation sales force --
Making the sale --
Sustaining the process --
Taking value creation selling to the next level --
The End of the story.
Item type | Current library | Call number | Status | Date due | Barcode | Item holds |
---|---|---|---|---|---|---|
Books | Learning Resource Centre | 658.85 CHA (Browse shelf(Opens below)) | Available | 13775 |
Total holds: 0
Includes index.
The problem with sales --
Fixing the broken sales process --
How to become your customer's trusted partner --
The value account plan --
Developing the value creation sales force --
Making the sale --
Sustaining the process --
Taking value creation selling to the next level --
The End of the story.
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