Operations and supply management Richard B Chase, Ravi Shankar, F Robert Jacobs and Nicholas J Aquilano

Section.1. Ch.1. Introduction to the field -- Ch.2. Operations and supply strategy -- Ch.2 A. Linear programming using the excel solver -- Ch.3. Project management -- Ch.4. Product and service design -- Section.2. Processes -- Ch.5. Strategic capacity management -- Ch.5 A. Learning curves -- Ch.6. Process analysis -- Ch.6 A. Job design and work measurement -- Ch.7. Manufacturing processes -- Ch.7 A. Facility layout --Ch.8. Service processes -- Ch.8 A. Waiting line analysis -- Ch.9. Process capability and SPC -- Section.3. Supply chain design -- Ch.10. Supply chain strategy -- Ch.11. Logistics and facility location -- Ch.12. Lean manufacturing -- Ch.13.Operations consulting and reengineering -- Section.4. Planning and controlling and supply chain -- Ch.14. Enterprise resource planning systems -- Ch.15. Demand management and forecasting -- Ch.16. Aggregate sales and operations planning -- Ch.17. Inventory control -- Ch.18. Material requirements planning -- Section.5. Scheduling -- Ch.19. Scheduling -- Ch.19 A. Simulation -- Ch.20. Constraint management