Understanding the basics of return on investment in training : assessing the tangible and intangible benefits / Patricia Pulliam Phillips
Publication details: Kogan Page, New Delhi : 2005.Description: xvi, 96pISBN:- 9780749445232
- 0749445238
- 658.312404 PHI
Contents:
The need for ROI -- Who should use ROI? -- Building a credible process: the evaluation puzzle -- The ROI methodology -- The communication process model -- Overcoming barriers and the next steps
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658.312404 NOE Employee training and development / | 658.312404 NOE Employee training and development / | 658.312404 NOE Employee training and development / | 658.312404 PHI Understanding the basics of return on investment in training : | 658.312404 SAH Training for development: all you need to know | 658.312404 SCA Games trainers play : | 658.312404 TRU Training and development: |
The need for ROI -- Who should use ROI? -- Building a credible process: the evaluation puzzle -- The ROI methodology -- The communication process model -- Overcoming barriers and the next steps
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