Juran's quality planning and analysis : for enterprise quality / Frank M. Gryna, Richard C.H. Chua, Joseph A. DeFeo.
Material type:
TextSeries: McGraw-Hill series in industrial engineering and management sciencePublication details: New Delhi : TMH, 2013, c2007.Edition: 5th edDescription: xxvi, 774 p. : ill. ; 24 cmISBN: - 9780070618480
- 0070618488
- 658.562 22 GRY
- TS156 .G78 2007
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| 658.56 LEH Product management / | 658.562 GRA Statistical quality control | 658.562 GRA Statistical quality control | 658.562 GRY Juran's quality planning and analysis : | 658.562 GRY Juran's quality planning and analysis : | 658.562 MAH Statistical quality control / | 658.562 MAH Statistical quality control / |
"Earlier editions of this book were written by J. M. Juran."
Includes bibliographical references and indexes.
Part.1. Foundation -- Basic concepts -- Companywide assessment of quality -- Quality improvement and cost reduction -- Operational quality planning and sales income -- Quality control 00 Part.2. Managerial concepts -- Process management -- Organization for quality -- Strategic quality management -- Developing a quality culture -- Part.3. Functional applications -- Understanding customer needs -- Designing for quality -- Supply chain management -- Operations: manufacturing sector -- Operations: service sector -- Inspection, test and measurement -- Quality assurance audits -- Part.4. Statistical techniques -- Basic concepts of statistics and probability -- Statistical tools for analyzing data -- Statistical tools for designing for quality -- Statistical process control -- Appendix
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