Successful service operations management. / Richard Metters ... [et al.].
Material type: TextPublication details: Delhi : Cengage Learning, c2006.Edition: 2nd edDescription: xxii, 406 p. : ill. ; 26 cm. + 1 CD-ROM (4 3/4 in.)ISBN:- 9788131517734
- Service operations management
- 658.812 22 SUC
Item type | Current library | Call number | Status | Date due | Barcode | Item holds |
---|---|---|---|---|---|---|
CDs and DVDs | Learning Resource Centre | Not for loan | CD357 | |||
Books | Learning Resource Centre | 658.812 SUC (Browse shelf(Opens below)) | Available | 4447 |
Total holds: 0
Rev. ed. of: Successful service operations management / Richard Metters, Kathryn King-Metters, Madeleine Pullman. c2003.
Passcard for access to free 4-month subscription to InfoTrak inserted before title page.
Various multi-media instructional materials are available to supplement the text.
Includes bibliographical references and indexes.
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