Loyalty rules! : how today's leaders build lasting relationships by Frederick F Reichheld
Material type: TextPublication details: Boston : Harvard Business School Press, c2001.Description: xiii, 213 p. : ill. ; 24 cmISBN:- 1578512050
- 658.8121 REI
Item type | Current library | Call number | Status | Date due | Barcode | Item holds |
---|---|---|---|---|---|---|
Books | Learning Resource Centre | 658.8121 REI (Browse shelf(Opens below)) | Available | 9689 | ||
Books | Learning Resource Centre | 658.8121 REI (Browse shelf(Opens below)) | Available | 647 |
Total holds: 0
Includes bibliographical references and index.
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