Service systems management and engineering: Creating strategic differentiation and operational excellence by C M Chang

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Material type: Text

TextLanguage: English Publication details: Hoboken, New Jersey John Wiley c2010Description: xxx, 690pISBN:

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Holdings
Item type	Current library	Call number	Status	Date due	Barcode	Item holds
Books	Learning Resource Centre	658 CHA (Browse shelf(Opens below))	Available		654

Total holds: 0

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