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Business relationship manager : careers in IT service management / Ernest Brewster.
Material type:
TextSeries: BCS guides to IT rolesPublication details: New Delhi : Viva Books, 2015.Description: ix, 179 p. : ill. ; 20 cmISBN: - 9781780172507
- 658.812 BRE
| Item type | Current library | Call number | Status | Date due | Barcode | Item holds |
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Learning Resource Centre | 658.812 BRE (Browse shelf(Opens below)) | Available | 9850 |
Total holds: 0
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| 658.81 YEM The Sales book / | 658.812 BIS Relationship marketing: Concepts, theories and cases | 658.812 BLA Raving fans! : | 658.812 BRE Business relationship manager : | 658.812 BRO Aftersales management: creating a successful aftersales strategy to reduce costs, improve customer service and increase sales | 658.812 COO Complaint management Excellence : | 658.812 DON Built for use : |
Includes bibliographical references (pages 172-173) and index.
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