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Raving fans! : a revolutionary approach to customer service / Ken Blanchard, Sheldon Bowles
Material type:
TextPublication details: New Delhi : Harper Collins, 1993.Description: x, 137 pISBN: - 0007252056
- 9780007252053
- 658.812 BLA
| Item type | Current library | Call number | Status | Date due | Barcode | Item holds |
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Learning Resource Centre | 658.812 BLA (Browse shelf(Opens below)) | Available | 9743 |
Total holds: 0
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| 658.81 YEM The Sales book / | 658.81 YEM The Sales book / | 658.812 BIS Relationship marketing: Concepts, theories and cases | 658.812 BLA Raving fans! : | 658.812 BRE Business relationship manager : | 658.812 BRO Aftersales management: creating a successful aftersales strategy to reduce costs, improve customer service and increase sales | 658.812 COO Complaint management Excellence : |
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