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Services marketing: integrating customer focus across the firm by Valarie A Zeithaml, Mary Jo Bitner, Dwayne D Gremler and Ajay Pandit
Material type:
TextLanguage: English Publication details: New Delhi THM 2010Edition: 4th edDescription: xxix, 743pISBN: - 9780070660076
- 658.8 ZEI
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Learning Resource Centre | 658.8 ZEI (Browse shelf(Opens below)) | Available | 14496 | |||
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Learning Resource Centre | Reserve Books | 658.8 ZEI (Browse shelf(Opens below)) | Not for loan | 98 | ||
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Books
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Learning Resource Centre | 658.8 ZEI (Browse shelf(Opens below)) | Available | 99 | |||
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Learning Resource Centre | Compact Shelving | 658.8 ZEI (Browse shelf(Opens below)) | Available | 100 | ||
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Books
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Learning Resource Centre | 658.8 ZEI (Browse shelf(Opens below)) | Available | 101 | |||
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Books
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Learning Resource Centre | Compact Shelving | 658.8 ZEI (Browse shelf(Opens below)) | Available | 102 |
Total holds: 0
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