TY  - BOOK
AU  - Christensen,Clayton M.
TI  - The innovator's dilemma: when new technologies cause great firms to fail 
SN  - 0066620694
AV  - HD53 .C49 1997
U1  - 658 20
PY  - 1997///
CY  - Boston, Mass.
PB  - Harvard Business School Press
KW  - Creative ability in business
KW  - Industrial management
KW  - Customer services
KW  - Success in business
N1  - Includes bibliographical references and index
ER  -