TY - BOOK AU - Norman,Donald A. TI - The design of future things SN - 9780465002276 AV - TS171 .N67 2007 U1 - 745.2 22 PY - 2007/// CY - New York, [London PB - Basic Books, Perseus Running, distributor] KW - Industrial design KW - Psychological aspects KW - Design and technology KW - Human-computer interaction KW - Technology KW - Social aspects N1 - "Books by Donald A. Norman": p. [v]; "Recommended readings": p. 195-203; Includes bibliographical references (p. 217-224) and index; Cautious cars and cantankerous kitchens: how many machines take control -- The psychology of people & machines -- Natural interaction -- Servants of our machines -- The role of automation -- Communicating with our machines -- The future of everyday things -- Afterword: The machine's point of view ER -