Murphy, Herta A <br/><br/>
Effective business communication 
by Herta A Murphy, Herbert W Hildebrandt and Jane P Thomas 
 - 7th ed 
 - New Delhi  TMH  c1997, 2008 
 - xx, 617p 
<br/><br/><label>ISBN: </label>9780070187757 
<br/><br/><label>Dewey Class. No.: </label>658.45 MUR