TY  - BOOK
AU  - Gitomer,Jeffrey H.
TI  - Jeffrey Gitomer's little red book of sales answers
SN  - 0131735365 
U1  - 658.85 GIT 
PY  - 2006///
CY  - Upper Saddle River, N.J.
PB  - Prentice Hall
KW  - Selling
KW  - Business networks
KW  - Customer loyalty
KW  - Customer relations
N1  - Personal improvement that leads to personal growth -- Prospecting for golden leads and making solid appointments -- How to win the sales battle and the sales war -- Sales skill building : one brick at a time -- Building the friendship, building the relationship, earning the referral, earning the testimonial, earning the reorder -- Building your personal brand -- The final AHA!
UR  - http://www.loc.gov/catdir/toc/ecip062/2005030574.html
ER  -