Chase, R B Operations management for competitive advantage by Richard B Chase, F Robert Jacobs, Nicholas J Aquilano and Nitin k Agarwal - 11th ed. - New Delhi TMH c2006,2009 - xxxv, 875p 1 CD ROM ISBN: 9780070604483 Subjects--Topical Terms: --Production management Dewey Class. No.: 658.5 CHA