TY  - SER
ED  - Robert H. Smith School of Business.
TI  - Journal of service research: JSR
SN  - 1094-6705
U1  - 658.81205 
PY  - 1998///-
CY  - Thousand Oaks, CA
PB  - Sage Publications
KW  - Customer services
KW  - Periodicals
KW  - Service industries
KW  - Marketing
N1  - Title from cover; Also issued via World Wide Web; OCLC FirstSearch Electronic Collections Online; Subscription required for access to abstracts and full text
ER  -