TY  - BOOK
AU  - Raines,Claire
AU  - Ewing,Lara
TI  - The art of connecting: how to overcome differences, build rapport, and communicate effectively with anyone 
SN  - 9780814408728
AV  - P94.6 .R34 2006
U1  - 302.2 
PY  - 2012///
CY  - New Delhi
PB  - BPI India Pvt Ltd
KW  - Intercultural communication
KW  - Interpersonal communication
KW  - Communication in management
N1  - Includes bibliographical references (p. 215-217) and index; Acknowledgements Pre-Assessment Introduction 	The Business Case for Building a Bridge 	Connecting Across Differences Chapter 1. Masters of Connection 	Terry Gross 	Richard and Michele Steckel 	H¿ctor Orc¡ 	The Titanium Rule 	The Core Principles 	Chapter 1 at a Glance   Chapter 2. Core Principles 	There?s Always a Bridge 	Curiosity Is Key 	What You Assume Is What You Get 	Each Individual Is a Culture 	No Strings Attached 	Chapter 2 at a Glance    Chapter 3: Pathways to Connection 	Clarify Your Intention 	Notice Your Own Reactions 	Search for Similarities 	Use Cues 	Experiment and Adjust 	Putting It All Together 	Chapter 3 at a Glance Chapter 4: Points of View 	Three Perspectives: A Passport to Flexibility 	Me: First-Person Perspective 	You: Second-Person Perspective 	Them: Third Person Perspective 	Putting It All Together 	Chapter 4 at a Glance Chapter 5: Working With Differences in Groups 	Opening your Presentation 	Keys to Connecting in Groups 	Possible Topics for Making a Connection 	Reading Cues in Groups 	Helping Diverse Groups Connect 	Bridging Disagreement in a Group 	Putting It All Together: A Conversation with Jonathan Fox 	Chapter 5 at a Glance Chapter 6: Twenty Questions Chapter 7: Crossing the Bridge: 3 Case Studies 	Lynn and the Line Managers 	Joe and the New Kid 	Michele and the Data Wonks Chapter 8: Learning Activities 	Activity 1. Spectrum of Perspectives 	Activity 2. Primary and Secondary Aspects of Diversity 	Activity 3. Points of View 	Activity 4. Case Study: Converging Networks 	Activity 5. Clarify Your Intention 	Activity 6. The Titanium Rule 	Activity 7. Pre-Class Interview Related Reading Index About the Authors
UR  - http://www.loc.gov/catdir/toc/ecip064/2005033223.html
ER  -