TY  - BOOK
AU  - Fernandez, Thomas
TI  - Human skills: creating the future 
SN  - 8174937900
U1  - 658 
PY  - 2000///
CY  - Mumbai
PB  - Himalaya Pub. House
KW  - Management
KW  - Leadership
N1  - HRD skills for the new millennium: a broad view / C Mallikharjuna Rao and K Anjaneyulu -- Dynamics of human behaviour / Upinder Dhar and Santosh Dhar -- Managing self / Santosh Dhar and Upinder Dhar -- Organisation: structures and climate / Thomas Fernandez -- Motivation / Biswajeet Pattanayak -- Leadership and managerial grid / S Ravishankar -- Group dynamics / Sulabha Sawant -- Team building / Girija D Deshpande -- Managing conflicts / H L Kaila -- Interpersonal relations / Prashant Mishra and Upinder Dhar -- Employee councelling / Shailaja Mulay -- Quality customer service / Mrunal K Ashar -- Worker's participation in management / R M Tungare -- Industrial relations / S V Kamat and M R Khanvilkar -- Time management skills / J D Tripathi
ER  -