TY - BOOK AU - Panda,Tapan K. AU - Sahadev,Sunil TI - Sales and distribution management SN - 9780198077046 (pbk.) U1 - 658.81 22 PY - 2012/// CY - New Delhi, India PB - Oxford University Press KW - Sales management KW - Marketing channels KW - Physical distribution of goods N1 - Includes bibliographical references and index; Part A: Sales Management -- Introductin to sales management -- Selling skills and selling strategies -- The selling process -- Managing sales information -- Sales force automation -- Sales organization -- Management of sales territory -- Management of sales quota -- Recruitment and selection of the sales force -- Training the sales force -- Sales force motivation -- Sales force compensation -- Sales force control -- Evaluation of the sales force -- Part B: Distribution management -- Distribution channel management: an introduction -- Designing customer-oriented marketing channels -- Customer-oriented logistics management -- Channel information systems -- Managing channel member behaviour -- Managing wholesalers and franchisees -- Retail management -- Managing the international channels of distribution -- Index -- About the authors ER -