Develop your marketing skills /
Neil Richardson and Ruth Gosnay.
- London ; New Delhi : Kogan Page, c2011.
- vi, 168 p. : ill. ; 22 cm.
- Creating success series .
at the head of title "The Sunday Times"
Marketing : separating fact from fiction -- The marketing environment -- Customers in all their glory -- Using research to make informed decisions -- Product management -- Right time, right place, right quantity, right condition -- You paid how much? -- How communication works -- Services marketing vs marketing services -- How to create a marketing plan -- Sustainable marketing in the 21st century -- Questions answered.