The essential guide to employee engagement : better business performance through staff satisfaction /
Sarah Cook.
- London ; New Delhi : Kogan Page, 2008.
- x, 230 p. : ill. ; 24 cm.
Includes bibliographical references (p. [216]-221) and index.
What is employee engagement? -- Beginning an employee engagement programme -- Identifying the key drivers of engagement in your business -- Developing an employee engagement strategy -- Well-being -- Information -- Fairness -- Involvement -- Agents for change -- Sustaining a focus on employee engagement