Gryna, Frank M. <br/><br/>
Juran's quality planning and analysis :  for enterprise quality / 
Frank M. Gryna, Richard C.H. Chua, Joseph A. DeFeo. 
 - 5th ed. 
 - New Delhi :  TMH,  2013, c2007. 
 - xxvi, 774 p. :  ill. ;  24 cm. 
 - McGraw-Hill series in industrial engineering and management science .
<br/><br/> "Earlier editions of this book were written by J. M. Juran." 
<br/><br/>Includes bibliographical references and indexes. 
<br/><br/>Part.1. Foundation -- Basic concepts -- Companywide assessment of quality -- Quality improvement and cost reduction -- Operational quality planning and sales income -- Quality control 00 Part.2. Managerial concepts -- Process management -- Organization for quality -- Strategic quality management -- Developing a quality culture -- Part.3. Functional applications -- Understanding customer needs -- Designing for quality -- Supply chain management -- Operations: manufacturing sector -- Operations: service sector -- Inspection, test and measurement -- Quality assurance audits -- Part.4. Statistical techniques -- Basic concepts of statistics and probability -- Statistical tools for analyzing data -- Statistical tools for designing for quality -- Statistical process control -- Appendix 
<br/><br/><label>ISBN: </label>9780070618480  0070618488 
<br/><br/><label>LCCN: </label>2005029517 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Quality control.
<br/><br/><label>LC Class. No.: </label>TS156  / .G78 2007 
<br/><br/><label>Dewey Class. No.: </label>658.562  / GRY