TY  - BOOK
AU  - Gryna,Frank M.
AU  - Chua,Richard Chim Hai
AU  - De Feo,Joseph A.
AU  - Juran,J.M.
TI  - Juran's quality planning and analysis: for enterprise quality 
SN  - 9780070618480
AV  - TS156 .G78 2007
U1  - 658.562 22
PY  - 2013///, c2007
CY  - New Delhi
PB  - TMH
KW  - Quality control
N1  - "Earlier editions of this book were written by J. M. Juran."; Includes bibliographical references and indexes; Part.1. Foundation -- Basic concepts -- Companywide assessment of quality -- Quality improvement and cost reduction -- Operational quality planning and sales income -- Quality control 00 Part.2. Managerial concepts -- Process management -- Organization for quality -- Strategic quality management -- Developing a quality culture -- Part.3. Functional applications -- Understanding customer needs -- Designing for quality -- Supply chain management -- Operations: manufacturing sector -- Operations: service sector -- Inspection, test and measurement -- Quality assurance audits -- Part.4. Statistical techniques -- Basic concepts of statistics and probability -- Statistical tools for analyzing data -- Statistical tools for designing for quality -- Statistical process control -- Appendix
ER  -