Harvard business essentials : Crisis management. Hiring and keeping the best people - Boston : Harvard Business School Press, c2004. - xx, 138 p. : ill. ; 24 cm. - The Harvard business essentials series .

Includes bibliographical references (p. 125-130) and index.

Introduction -- Taking stock of potential perils -- Avoiding the avoidable -- Contingency planning -- Crisis recognition -- Containment -- Crisis resolution -- Mastering the media -- Learning from your experience -- Appendix A: Useful implementation tools -- Appendix B: How to write a press release

9781591394372

2002010627


Crisis management

HF5549.5.S38 / H37 2002

658.4056 / HAR