TY - BOOK AU - Kotler,Philip AU - Jain,Dipak C AU - Maesincee, Suvit TI - Marketing moves: a new approach to profits, growth, and renewal SN - 1578516005 U1 - 658.8 KOT PY - 2002/// CY - Boston, Mass. PB - Harvard Business School Press KW - Marketing KW - Telemarketing KW - Management N1 - Includes bibliographical references (p. 167-180) and index ER -