Joshi, Girdhar

Information technology for retail / Girdhar Joshi - New Delhi : OUP, 2014, c2009. - xiv, 401 p.

Introduction to information technology -- Basics of information technology -- Electronic point of sales- Hardware -- Automatic identification and data capture (AIDC) -- Database management systems -- Networks and telecommunications -- Electronic point of sales software -- Modern electronic payment methods -- Retail servicescape and types of retailers -- Enterprise resource planning (ERP) -- Retail ERP: functions and features -- Information systems for supply chain management -- Customer relationship management (CRM) applications -- E-commerce and E-tailing -- Emerging retail technologies -- Retail IT products and vendors -- Glossary -- Index

9780195697964


Retail trade--Data processing
Retail management--Data processing

658.870285 / JOS