Information technology for retail /
Girdhar Joshi
- New Delhi : OUP, 2014, c2009.
- xiv, 401 p.
Introduction to information technology -- Basics of information technology -- Electronic point of sales- Hardware -- Automatic identification and data capture (AIDC) -- Database management systems -- Networks and telecommunications -- Electronic point of sales software -- Modern electronic payment methods -- Retail servicescape and types of retailers -- Enterprise resource planning (ERP) -- Retail ERP: functions and features -- Information systems for supply chain management -- Customer relationship management (CRM) applications -- E-commerce and E-tailing -- Emerging retail technologies -- Retail IT products and vendors -- Glossary -- Index