TY  - BOOK
AU  - Brewster,Ernest
TI  - Business relationship manager: careers in IT service management 
T2  - BCS guides to IT roles
SN  - 9781780172507
U1  - 658.812 
PY  - 2015///
CY  - New Delhi
PB  - Viva Books
KW  - Information technology
KW  - Management
KW  - Relationship marketing
N1  - Includes bibliographical references (pages 172-173) and index
ER  -