Evans, James R <br/><br/>
Managing for quality and performance excellence /  
James R Evans, William M Lindsay 
 - 9th ed. 
 - New Delhi :  Cengage Learning,  c2014. 
 - xx, 697 p. 
<br/><br/><label>ISBN: </label>9788131500668 8131500667 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Total quality management<br/>Quality assurance<br/>Quality control 
<br/><br/><label>Dewey Class. No.: </label>658.4013  / EVA