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Aftersales management: creating a successful aftersales strategy to reduce costs, improve customer service and increase sales by David Brock by
Material type: Text Text; Format: print ; Literary form: Not fiction
Language: English
Publication details: London Kogan Page 2010
Availability: Items available for loan: Learning Resource Centre (1)Call number: 658.812 BRO.
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2.
The mysterious flame of Queen Loana : an illustrated novel / Umberto Eco ; translated from the Italian by Geoffrey Brock. by
Material type: Text Text; Format: print ; Literary form: Fiction
Language: English Original language: Italian
Publication details: London : Vintage Books, 2006, c2005
Availability: Items available for reference: Learning Resource Centre: Not For Loan (1)Call number: 853.914 ECO.
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