Successful service operations management. / Richard Metters ... [et al.].

Contributor(s):

Material type: Text

TextPublication details: Delhi : Cengage Learning, c2006.Edition: 2nd edDescription: xxii, 406 p. : ill. ; 26 cm. + 1 CD-ROM (4 3/4 in.)ISBN:

Other title:

Subject(s):

DDC classification:

Tags from this library: No tags from this library for this title. Log in to add tags.

Holdings
Item type	Current library	Call number	Status	Date due	Barcode	Item holds
CDs and DVDs	Learning Resource Centre		Not for loan		CD357
Books	Learning Resource Centre	658.812 SUC (Browse shelf(Opens below))	Available		4447

Total holds: 0

Rev. ed. of: Successful service operations management / Richard Metters, Kathryn King-Metters, Madeleine Pullman. c2003.

Passcard for access to free 4-month subscription to InfoTrak inserted before title page.

Various multi-media instructional materials are available to supplement the text.

Includes bibliographical references and indexes.

There are no comments on this title.

to post a comment.