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1.
Quality and performance excellence : management, organization and strategy / James R. Evans by
Edition: 6th ed.
Publication details: Delhi : Cengage Learning, c2011
Availability: Items available for loan: Learning Resource Centre (1)Call number: 658.4013 EVA.
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2.
Managing for quality and performance excellence / James R Evans, William M Lindsay by
Edition: 9th ed.
Publication details: New Delhi : Cengage Learning, c2014
Availability: Items available for loan: Learning Resource Centre (1)Call number: 658.4013 EVA.
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