Trust or consequences : build trust today or lose your market tomorrow / Al Golin.
Material type: TextPublication details: New Delhi : BPI India Pvt Ltd, 2012.Description: viii, 248 p. : 24 cmISBN:- 9788184975437
- 0814472087
- 174.4 GOL
- HF5387 .G65 2004
Contents:
Trust trends -- More than a nice-sounding word -- The damage done -- Fix it before it breaks -- If you can't do it, please say so -- The human touch -- Humility -- Speed, truth, and other good ways to respond to bad times -- Tough trust decisions -- The media -- Great acts of trust -- Acts of distrust -- The ten commandments of organizational trust.
Item type | Current library | Call number | Status | Date due | Barcode | Item holds |
---|---|---|---|---|---|---|
Books | Learning Resource Centre | 174.4 GOL (Browse shelf(Opens below)) | Available | 3552 |
Total holds: 0
Includes index.
Trust trends -- More than a nice-sounding word -- The damage done -- Fix it before it breaks -- If you can't do it, please say so -- The human touch -- Humility -- Speed, truth, and other good ways to respond to bad times -- Tough trust decisions -- The media -- Great acts of trust -- Acts of distrust -- The ten commandments of organizational trust.
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