Services marketing : integrating customer focus across the firm / Valarie A. Zeithaml, Mary Jo Bitner, Dwayne D. Gremler, Ajay Pandit
Publication details: McGraw Hill, 2018. New Delhi :Edition: 7th edDescription: xxxvi, 582 pISBN:- 9789353160777
- 9353160774
- 658.8 ZEI-7ed
Item type | Current library | Call number | Status | Date due | Barcode | Item holds |
---|---|---|---|---|---|---|
Books | Learning Resource Centre | 658.8 ZEI-7ed (Browse shelf(Opens below)) | Available | 12209 | ||
Books | Learning Resource Centre | 658.8 ZEI-7ed (Browse shelf(Opens below)) | Available | 12208 |
Total holds: 0
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