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	1.	Marketing for rainmakers : 52 rules of engagement to attract and retain customers for life / Phil Fragasso. by Fragasso, Philip M, 1950- Material type: Text; Format: print ; Literary form: Not fiction Publication details: Hoboken, N.J. : John Wiley & Sons, c2008 Online access: Publisher description Table of contents only Availability: Items available for loan: Learning Resource Centre (1)Call number: 658.8 FRA. Add to cart (remove)
	2.	No cover image available No cover image available Journal of service research : JSR. by Robert H. Smith School of Business. Center for Excellence in Service Material type: Continuing resource; Format: print ; Type of continuing resource: periodical Publication details: Thousand Oaks, CA : Sage Publications, c1998- Other title: JSR Availability: Items available for reference: Learning Resource Centre: Not For Loan (8)Call number: 658.81205 JOU, ... Lists: Bound Volumes. Add to cart (remove)
	3.	Key account management in financial services : tools and techniques for building strong relationships with major clients / Peter Cheverton ... [et al]. by Cheverton, Peter Material type: Text; Format: print ; Literary form: Not fiction Publication details: New Delhi : Kogan Page, 2010 Online access: Table of contents Availability: Items available for loan: Learning Resource Centre (1)Call number: 332.10688 KEY. Items available for reference: Learning Resource Centre: Not For Loan (1). Add to cart (remove)
	4.	Supply chain management : strategy, planning, and operation / Sunil Chopra, Peter Meindl, Dharam Vir Kalra by Chopra, Sunil, 1960- Meindl, Peter, 1970- Kalra, Dharam Vir Edition: 6th ed. Material type: Text; Format: print ; Literary form: Not fiction Publication details: Delhi : Pearson, c2016 Availability: Items available for loan: Learning Resource Centre (1)Call number: 658.7 CHO-6ed. Add to cart (remove)
	5.	Services marketing : people, technology, strategy / Jochen Wirtz, Christopher Lovelock, Jayantaa Chatterjee by Lovelock, Christopher H [author.] Wirtz, Jochen [author.] Chatterjee, Jayanta [author.] Edition: 8th ed. Material type: Text; Format: print ; Literary form: Not fiction Publication details: Noida : Pearson, 2018 Availability: Items available for loan: Learning Resource Centre (2)Call number: 658.8 LOV-8ed, ... Add to cart (remove)
	6.	Customers.com : how to create a profitable business strategy for the Internet and beyond / Patricia B. Seybold with Ronni T. Marshak. by Seybold, Patricia B Marshak, Ronni T Material type: Text; Format: print ; Literary form: Not fiction Publication details: New York : Times Business, c1998 Availability: Items available for reference: Learning Resource Centre: Not For Loan (1)Call number: 658.81202854678 SEY. Add to cart (remove)
	7.	Supply chain management : strategy, planning and operation by Sunil Chopra by Chopra, Sunil Kalra, Dharam Vir Edition: 7th ed. Material type: Text; Format: print ; Literary form: Not fiction Publisher: Noida : Pearson Education, c2019 Availability: Items available for loan: Learning Resource Centre (1)Call number: 658.7 CHO. Add to cart (remove)

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