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	1.	Up close and personal: customer relationship marketing @ work by Paul R Gamble, Merlin Stone, Neil Woodcock and Bryan Foss by Gamble, Paul R Edition: 3rd ed Material type: Text; Format: print ; Literary form: Not fiction Language: English Publication details: London Kogan Page 2007 Availability: Items available for loan: Learning Resource Centre (1)Call number: 658.812 GAM. Add to cart (remove)
	2.	The big idea / Robert Jones. by Jones, Robert, 1957 August 31- Material type: Text; Format: print ; Literary form: Not fiction Publication details: London : HarperCollinsBusiness, c2000 Availability: Items available for reference: Learning Resource Centre: Not For Loan (1)Call number: 658.8 JON. Add to cart (remove)

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