The 2012 Pfeiffer annual : Training / Edited by Elaine Biech

Includes bibliographical references.

Preface -- The difference between training and consulting : which annual to use? -- Introduction to the 2012 Pfeiffer annual : training -- Experiential learning activities. Introduction to the experiential learning activities section -- Experiential learning activities categories -- Are you aware? forming impressions / K M Tripathi, Rajinder Kaur Sokhi and Mitu Mandal -- Twenty-five ways to include others : Taking action / Julie O'Mara -- Barnyard Basics: Avoiding communication foibles / M K Key and Brenda Barker -- Number recall: Positioning emphasis for influence / Paul H Pietri and Teresa G Weldy -- Practice role play: experiencing emotional intelligence/ S S Roy -- I see what you mean: sending and receiving message / Sharon Dera -- Who's in control? exploring and emotional intelligence competency / Dennis E Gilbert -- Logos for you: understanding different perspectives / David Piltz -- Rough day @ work: resolving conflict through an online simulation / Noam Ebner and Yael Efron -- Pair/ Share: Identifying triggers to negative emotions/ Lou Russell -- Cheering a Community: Opening with Energy/ Robert Alan Black -- Subject-Matter Expert: Learning Factual Material/ Linda M. Raudenbush -- Crossword Conundrum: Reviewing Concepts/ Margie Parikh -- **Role Montage: Discovering Leadership Influencers/ Jan M. Schmuckler -- The Fugitive: Assessing the Style of a Leader/ Guido R. Britez -- Values in Leadership: Understanding the True Drivers/ Mohandas Nair -- Editor's Choice. Introduction to the Editor's Choice Section -- Playing to Learn: Engaging Learners with Frame Games/ Steve Sugar, Gregory R. Williams, and Linda M. Raudenbush -- Preparing Participants to Get the Most from Experiential Learning/ Philip Donnison -- Inventories, Questionnaires, and Surveys. Introduction to the Inventories, Questionnaires, and Surveys Section -- Three-Dimensional Emotional Competence Inventory (3D-ECI)/ Sethu Madhavan Puravangara -- Classroom Instructor Skills Survey/ Jean Barbazette -- Institutional Climate Survey/ K.S. Gupta -- Articles and Discussion Resources. Introduction to the Articles and Discussion Resources Section -- **One-Minute Learning Through Reflective Practice/ Homer H. Johnson and Anne H. Reilly -- **Questioning the Teachable Moment/ Brittany Ashby -- † **Opportunities and Risks of Incorporating User-Created Content in an Organizational Training Strategy/ Christine Hipple and Zane L. Berge -- Building Bridges Between Psychology and Conflict Resolution: Implications for Mediator Learning/ Kenneth Cloke -- How to Avoid Change Management Workshops That Fail/ Rick Maurer -- Mistakes That Trainers Make—And How to Avoid Them/ Deborah Spring Laurel -- †**Adopting a Learning Continuum: The Urgency to Reinvent Training Organizations/ Gary G. Wise -- Strategies and Technologies for Posting Training Presentations Online/ Tom Bunzel -- Online Learning 101: Using a Framework to Consider and Select e-Learning Tools/ Susan Landay -- **Using Playbooks: A Unique Strategy in Technical Oversight of Highly Hazardous Operations/ James L. Gary and Michele L. Summers -- Facilitating in the Virtual Classroom: How to Compensate for the Lack of Body Language/ Darlene B. Christopher -- **The Story of the Kirkpatrick Four Levels: Evaluating in the Moment/ Don Kirkpatrick with Elaine Biech -- Contributors -- Contents of the Companion Volume, The 2012 Pfeiffer Annual: Consulting -- Pfeiffer Publications Guide