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Effect of consumer complaint intention and effective complaint handling on consumber trust and retention : a study with reference to retail sector / Vaishali Singh; Under the supervision of Amit Jain by
Material type: Text Text; Format: print ; Literary form: Not fiction
Language: English
Publication details: Jaipur : JK Lakshmipat University, 2016
Availability: Items available for reference: Learning Resource Centre: Not For Loan (1)Call number: 658.8343 SIN.
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Built for use : driving profitability through the user experience / Karen Donoghue. by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: New York : McGraw-Hill, c2002
Availability: Items available for reference: Learning Resource Centre: Not For Loan (1)Call number: 658.812 DON.
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