000			01082cam a22002534a 4500
001			12845365
005			20130708103648.0
008			020708s2002 maua b 001 0 eng
010			_a 2002010627
020			_a9781591394372
040			_aDLC _cDLC _dDLC
042			_apcc
050	0	0	_aHF5549.5.S38 _bH37 2002
082	0	0	_a658.4056 _221 _bHAR
245	0	0	_aHarvard business essentials : Crisis management.
246	3	0	_aHiring and keeping the best people
260			_aBoston : _bHarvard Business School Press, _cc2004.
300			_axx, 138 p. : _bill. ; _c24 cm.
440		4	_aThe Harvard business essentials series _97441
504			_aIncludes bibliographical references (p. 125-130) and index.
505			_aIntroduction -- Taking stock of potential perils -- Avoiding the avoidable -- Contingency planning -- Crisis recognition -- Containment -- Crisis resolution -- Mastering the media -- Learning from your experience -- Appendix A: Useful implementation tools -- Appendix B: How to write a press release
650		0	_aCrisis management _97442
942			_2ddc _cBK
999			_c4670 _d4670