Normal view MARC view

Entry Topical Term

Number of records used in: 1

001 - CONTROL NUMBER

  • control field: 2425

003 - CONTROL NUMBER IDENTIFIER

  • control field: OSt

005 - DATE AND TIME OF LATEST TRANSACTION

  • control field: 20111226121418.0

008 - FIXED-LENGTH DATA ELEMENTS

  • fixed length control field: 111226|||a|||||| | ||| d

040 ## - CATALOGING SOURCE

  • Original cataloging agency: OSt
  • Transcribing agency: OSt

150 ## - HEADING--TOPICAL TERM

  • Topical term or geographic name as entry element: Customer services
  • Form subdivision: Csae studies

670 ## - SOURCE DATA FOUND

  • Source citation: Work cat.: (OSt)640: Wellington, Pat 2423, Effective customer care, c2010
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