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	1.	No cover image available No cover image available Journal of service research : JSR. by Robert H. Smith School of Business. Center for Excellence in Service Material type: Continuing resource; Format: print ; Type of continuing resource: periodical Publication details: Thousand Oaks, CA : Sage Publications, c1998- Other title: JSR Availability: Items available for reference: Learning Resource Centre: Not For Loan (8)Call number: 658.81205 JOU, ... Lists: Bound Volumes. Add to cart (remove)
	2.	Truth, lies, and advertising : the art of account planning / Jon Steel. by Steel, Jon Material type: Text; Format: print ; Literary form: Not fiction Publication details: New Delhi : Wiley, c1998 Availability: Items available for loan: Learning Resource Centre (1)Call number: 659.111 STE. Add to cart (remove)
	3.	Customers.com : how to create a profitable business strategy for the Internet and beyond / Patricia B. Seybold with Ronni T. Marshak. by Seybold, Patricia B Marshak, Ronni T Material type: Text; Format: print ; Literary form: Not fiction Publication details: New York : Times Business, c1998 Availability: Items available for reference: Learning Resource Centre: Not For Loan (1)Call number: 658.81202854678 SEY. Add to cart (remove)

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