Built for use : (Record no. 11449)
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| 000 -LEADER | |
|---|---|
| fixed length control field | 00852cam a22002774a 4500 |
| CONTROL NUMBER | |
| control field | 12579130 |
| DATE AND TIME OF LATEST TRANSACTION | |
| control field | 20190409163447.0 |
| FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
| fixed length control field | 011102s2002 nyua b 001 0 eng |
| LIBRARY OF CONGRESS CONTROL NUMBER | |
| LC control number | 2001056215 |
| INTERNATIONAL STANDARD BOOK NUMBER | |
| International Standard Book Number | 0071383042 |
| INTERNATIONAL STANDARD BOOK NUMBER | |
| International Standard Book Number | 9780071383042 |
| CATALOGING SOURCE | |
| Original cataloging agency | DLC |
| Transcribing agency | DLC |
| Modifying agency | DLC |
| AUTHENTICATION CODE | |
| Authentication code | pcc |
| LIBRARY OF CONGRESS CALL NUMBER | |
| Classification number | HF5415.5 |
| Item number | .D655 2002 |
| DEWEY DECIMAL CLASSIFICATION NUMBER | |
| Classification number | 658.812 |
| Edition number | 21 |
| Item number | DON |
| MAIN ENTRY--PERSONAL NAME | |
| Personal name | Donoghue, Karen. |
| TITLE STATEMENT | |
| Title | Built for use : |
| Remainder of title | driving profitability through the user experience / |
| Statement of responsibility, etc | Karen Donoghue. |
| PUBLICATION, DISTRIBUTION, ETC. (IMPRINT) | |
| Place of publication, distribution, etc | New York : |
| Name of publisher, distributor, etc | McGraw-Hill, |
| Date of publication, distribution, etc | c2002. |
| PHYSICAL DESCRIPTION | |
| Extent | xxvi, 262 p. : |
| Other physical details | ill. ; |
| Dimensions | 24 cm. |
| BIBLIOGRAPHY, ETC. NOTE | |
| Bibliography, etc | Includes bibliographical references and index. |
| SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name as entry element | Customer services |
| General subdivision | Management. |
| SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name as entry element | Customer relations |
| General subdivision | Management. |
| SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name as entry element | Consumer satisfaction. |
| SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name as entry element | Strategic planning. |
| ADDED ENTRY ELEMENTS (KOHA) | |
| Source of classification or shelving scheme | Dewey Decimal Classification |
| Item type | Books |
| Withdrawn status | Lost status | Source of classification or shelving scheme | Damaged status | Not for loan | Collection code | Home library | Current library | Date acquired | Total Checkouts | Full call number | Barcode | Date last seen | Price effective from | Koha item type |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Dewey Decimal Classification | Not For Loan | MP Ranjan-JKLU Design Resource Centre | Learning Resource Centre | Learning Resource Centre | 17/03/2019 | 658.812 DON | 12892 | 17/03/2019 | 17/03/2019 | Books |