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	1.	No cover image available No cover image available Journal of services research. by Institute for International Management and Technology (Gurgaon, India) Material type: Continuing resource; Format: print ; Type of continuing resource: periodical Publication details: Gurgaon : Institute for International Management and Technology, 2001- Other title: JSR Availability: Items available for reference: Learning Resource Centre: Not For Loan (5)Call number: 658.81205 JOU-IIMT, ... Lists: Bound Volumes. Add to cart (remove)
	2.	What the customer wants you to know : how everybody needs to think differently about sales / Ram Charan. by Charan, Ram Material type: Text; Format: print ; Literary form: Not fiction Publication details: Gurgaon : Portfolio, Penguin Random House India, 2008, c2007 Availability: Items available for loan: Learning Resource Centre (1)Call number: 658.85 CHA. Add to cart (remove)

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