Customer service : skills for success / Robert W. Lucas.
Material type: TextPublication details: Boston : McGraw-Hill, c2009.Edition: 4th edDescription: xx, 294 p. : ill. (some col.) ; 26 cmISBN:- 9780073545448 (alk. paper)
- 0073545449 (alk. paper)
- 658.812 22 LUC
- HF5415.5 .L83 2009
Item type | Current library | Call number | Status | Date due | Barcode | Item holds |
---|---|---|---|---|---|---|
Books | Learning Resource Centre | 658.812 LUC (Browse shelf(Opens below)) | Available | 9848 |
Total holds: 0
Includes bibliographical references (p. 288) and index.
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